Last updated: 25 April 2026. This policy applies to the website located at etsycom.co.com, operated by Etsycom Reference Editorial ("we", "us", "the hub"). It does not apply to the Etsy marketplace at etsy.com, which is operated by Etsy, Inc. under its own separate privacy policy.
We collect anonymous page-view analytics only. We do not collect your name, email address, payment details or marketplace credentials at any point. No forms on this hub capture personal data. All external links to .gov and other authority sources are labelled and open in the same browser window.
1. Who we are
Etsycom Reference Editorial is the publishing entity behind this independent reading hub. We produce reference articles about how the handmade marketplace works. We are not affiliated with, endorsed by or in any commercial relationship with Etsy, Inc. Our contact telephone number is 1-844-356-3879. We do not publish a postal address because we do not operate a physical office open to visitors. Written correspondence may be sent through the contact form at get-in-touch.html.
2. Data we collect
When you visit any page on this hub, our hosting infrastructure and analytics system automatically record the following data in aggregate, anonymous form:
- The URL of the page viewed
- The date and time of the visit
- The referring URL (the page you arrived from, if any)
- A generalised geographic region derived from IP address (country and broad region only; never street address or postcode)
- Browser type and operating system, in aggregate
- Session duration and pages visited per session
This data is used exclusively to understand which reference pages are most useful to visitors and to identify technical problems such as broken links or slow load times. It is never linked to an individual person and never sold or shared with advertisers.
3. What we do not collect
We do not collect, store or process any of the following:
- Your name or any portion of it
- Your email address
- Your postal or billing address
- Payment card numbers or banking details of any kind
- Marketplace account usernames or passwords
- Government identification numbers
- Any data submitted through a form, because this hub contains no forms that capture and store personal data
If you are asked for any of those items while on a page that claims to be part of this hub, you have reached a fraudulent or phishing page. Leave immediately and refer to our official-site verification guide for guidance.
4. How we use data
Aggregate analytics data is used for three purposes: improving content quality by identifying the pages readers spend most time on and the pages that generate high exit rates; diagnosing technical problems such as 404 errors or slow response times; and informing the editorial calendar by surfacing which topics attract the most first-time visitors. No decision derived from analytics data affects any individual visitor in any way.
5. Cookies
This hub sets one first-party analytics cookie. It contains a randomly generated session identifier — not your name, email or any other personal attribute. It expires after 30 days. No third-party advertising cookies are set. No social media tracking pixels are loaded. No retargeting scripts run on any page of this hub.
You can disable cookies entirely through your browser's privacy settings. Doing so will not prevent you from reading any page on this hub. It will cause the analytics system to count each page load as a new session, which slightly affects our aggregate statistics but has no effect on your experience.
Guidance on managing cookies for major browsers is available from USA.gov's online-safety resource.
6. Third-party links
Pages on this hub contain links to external websites including government agencies (FTC, SBA, IRS, USPTO, USA.gov) and accreditation bodies (BBB). These links are provided for informational context. We do not control those sites and are not responsible for their content or privacy practices. All government and educational links are marked with rel="nofollow" in the page source. Clicking an external link takes you away from this hub and subjects you to the destination site's own privacy policy.
7. Data retention
Aggregate analytics data is retained for up to 24 months, after which it is permanently deleted. Because the data is anonymous and aggregate, retention and deletion affect statistics only — no individual's record is created or destroyed.
8. Your rights
Because we do not collect personally identifiable information in the course of normal browsing, there is in most cases no personal record for us to provide, correct or delete. If you believe we hold personal information about you in any form not described in this policy — for example through a correspondence you initiated via our contact page — you have the right to:
- Request confirmation of whether we hold data about you
- Request a copy of any such data in a portable format
- Request correction of inaccurate data
- Request deletion of data we hold about you
To exercise any of these rights, contact us by telephone at 1-844-356-3879 or through the contact form at get-in-touch.html. We will respond within 30 days. Residents of California may have additional rights under the California Consumer Privacy Act (CCPA); residents of the European Economic Area may have additional rights under GDPR. We will honour requests consistent with applicable law regardless of your location.
9. Children
This hub does not knowingly collect data from anyone under the age of 13. If you believe a child under 13 has submitted personal information through our contact form, please notify us immediately at 1-844-356-3879 so we can delete it.
10. Security
All pages on this hub are served over HTTPS. Aggregate analytics data is stored on infrastructure with access controls limited to the editorial team. We do not transmit payment data because we do not accept payments. Our security posture is commensurate with an informational publishing site that holds no sensitive personal data.
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or applicable law. The "last updated" date at the top of this page will reflect any revision. We will not retroactively change how we use data already collected without providing clear notice. Continued use of the hub after a policy update constitutes acceptance of the revised terms.
12. Contact
For any privacy-related question, request or concern, reach us by telephone at 1-844-356-3879 or through the contact form at get-in-touch.html. We aim to respond to all privacy correspondence within 30 days. For general consumer privacy rights information, the FTC's consumer resource centre provides authoritative guidance independent of any single website's practices.